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Individual Assignment #2: Heuristic Evaluation (Cummer Museum)

The Website

The homepage for the Cummer Museum website

The Cummer Museum of Art & Gardens is an art museum located in Jacksonville, Florida. The museum was established in the 1950’s when Ninah Cummer gave her humble art collection and home for the creation of a public art museum. Today the museum has grown exponentially to become one of the largest fine art museums in the region, encompassing over 5,000 pieces of art along with a manicured garden.

The Scenario

For my scenario I chose a very simple one, but one that is likely repeated frequently on the site: a potential visitor looking up hours, admission prices, and directions for the museum. As a public museum that is not well known outside of the region this scenario would be undertaken by potential out-of-area visitors, local residents who have heard of the museum but not visited, as well as returning visitors who need to refresh their knowledge of how to visit the museum. 

Knowing this, I focused my heuristic valuation on two main aspects: the ease of navigation to necessary information for a visit and how clearly and directly relevant information is presented to the user. While this evaluation does not focus on a specific user, I kept in mind that this scenario is likely very common amongst all demographics of site users.

The Analysis

As our user is likely to do, this analysis begins on the home page where we find the first usability issues with the site. These issues center around heuristic #8: aesthetic and minimalist design. In other words, keeping the interface centered around the information users need and not cluttering the site with extraneous or little used information. If a user was going to visit the Cummer museum, where does one suppose they will click on the homepage? Let’s try the large call -to-action on top of the page…

Call-to-action button at top of Cummer Museum website

Well, it’s unlikely a new visitor would want to become a member without even visiting the museum, so let’s move on to the main navigation menu…

Cummer Museum navigation menu

Again, our scenario has hit another roadblock. While learning more “about” the museum, looking up upcoming “events”, or trying to “donate” are useful links, none are the primary goal of the user in this scenario, which is to visit the museum. Assuming the user chooses to dig further into the “about” menu item, as it is likely to contain their required information, they will discover a submenu on hover…

Cummer Museum hover menu for the “About” page

In yet another instance of ignoring heuristic #8: aesthetic and minimalist design, all options are unrelated to the actual act of exploring the museum in person (while not within the scope of this blog post, it is worth noting that nothing on the Cummer Museum website, including this hover menu, supports tab/shift+tab functionality which presents a raft of accessibility issues). After much exploration, and scrolling, the user will eventually find the link for the museum hours and admission prices. In the footer

Footer for the Cummer Museum website

This link opens an external page, unlike all other pages on the website. While this choice still provides the information the user requires in this scenario, it violates the consistency of the website, heuristic #4: consistency and standards, and the ability for the user to quickly and easily reverse their action, heuristic #3: user control and freedom. 

Main “about” page for the Cummer Museum website

This page further strains heuristic #4 by actually being designated the main “about” page on the site, meaning that it is labeled on the main page as both “about” and “hours and admission”. Further, the hover menu as previously referenced does not reflect the contents of the actual “about” page in any meaningful way.  Exploring this page, the user will quickly find that they cannot purchase tickets online, but they may still want to know the price for tickets.

Admission pricing section for the Cummer Museum website

In this small section, there are clear issues surrounding heuristic #2: match between the system and the real world. It is operant of the designer to make sure terminology is clear and easily understandable without necessitating additional information seeking. In this section, it begs the question what age qualifies someone as a “senior”? Additionally, what about “students” who are 18-year-old seniors? While a minor infraction, the wording choices cause confusion in a prospective visitor.

At this point in our scenario, our hypothetical user has discovered the hours to the museum, and the cost to admission, as well as the fact that they cannot purchase tickets online. Assuming that they have decided to carry onward with their visit they will need the address to the museum. On this “about” page there are two locations for the address, in the “contact us” section and in the footer. Both require excessive amounts of scrolling. This is due to both the lack of jump links and corresponding menu items, a clear violation of heuristic #7: flexibility and efficiency of use. Without accelerators like jump links, the user is left to scroll through the entire page, analyzing all information until they come upon the required address.

The Recommendations

Overall, the Cummer Museum website needs additional work to improve navigation, providing a clear path to their users’ primary goals. The most direct way to do this is to redesign their navigation menu to better represent the page hierarchy while focusing on the most common user tasks on the website.

Another simple solution to improve usability would be to change the large call-to-action at the top of page from “become a member” to something like “visit us” or “buy tickets”. This way, users can more quickly and directly navigate to their desired information.

It would also pay dividends to bring the address and “hours and admissions” further up the page, instead of in the footer. Again, this will greatly aid users in navigating to their desired information.

And probably one of the most simple solutions would be to change the wording on the ticket prices page. By combining “Students (6-17)” and “College Students” to simply “Students (with valid I.D.)” the users will more easily be able to identify the admission category that reflects their reality.

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Heuristic Evaluation – Individual Assignment # 2 (Tripadvisor)

  • Identified site to be evaluated: The site selected for the heuristic evaluation is Tripadvisor. This is one of the travel sites within our scope for the group project, as it is a leading site utilized by people searching for travel related topics.
  • Scenario to be evaluated: The situation selected was to find a highly rated restaurant in Houston, Texas that offers vegan and gluten-free options. The search will be within 25 miles of downtown Houston, however, I would expand the search up to 50 miles, if a vegan Tex-Mex option is available.  
  • Heuristic Evaluation for Tripadvisor: I started by clicking on the ‘Restaurants’ tab, which provided a search feature where I typed ‘downtown Houston.’ I was provided seven options, six of which were in Houston, TX. There was one results for Houston, Mississippi, which I believe violates Heuristic Principle # 2 – Match between system and the real world. The expectation is that all seven results would be in the downtown Houston, Texas and do not understand the logic of having an option appear in Mississippi, given that is very far from the desired location. Additionally, the ‘see all results for downtown Houston’ is placed all the way at the bottom of the results, which seems to be odd placement of this information. I then attempted to use ‘Houston, Texas’ in the search and I did not see any options for downtown, only ‘Houston’, ‘North Houston’, ‘South Houston’ and ‘Bay Area Houston’. I was surprised that the site did not have options for Downtown, Midtown or West Houston in the results, as these areas are far more popular than North or South Houston with tourists and locals alike.

When reviewing the results for restaurants in Houston, I did not see any filtering options on the web page. I checked on the Tripadvisor mobile application and could not find any advanced filtering options. The lack of ability to find anywhere on the page that could provide help or FAQs would violate Heuristic Principle # 10 – Help and documentation.

 I also tried to type in “vegan restaurants in downtown Houston” and did get options that seemed to be vegan based on their name, but there was no indicator to inform me whether a restaurant is vegan, had vegan options or other dietary restriction (e.g., gluten-free). This resulted in a very inefficient use of time, since I had to click on the individual restaurants to figure out if they were vegan or had vegan options on the menu. As such, I feel this violated the Heuristic Principle # 7 – Flexibility and efficiency of use, as it not allowing for an effective search on a specific need.

  • Recommendations for Tripadvisor: For the first issue identified, I would recommend that Tripadvisor add a filtering feature to allow searches within xx miles of a zip code / city or state. This would help target the search and avoid getting a result for Houston, Mississippi, when the desired results are for Houston, Texas. Another benefit is that the end user can ensure that the desired results are within a given proximity of where they are located and do not have to venture into an area of Houston that is significantly far from their current location. The mobile app does have the option to use GPS / Location Services, but not everyone is willing to have their location tracked, therefore, this is not the ideal way to solve the issue.

Additionally, they should move the ‘see all results for downtown Houston’ from the bottom of the results to above the first result provided. That way, the end user(s) have the option to view all of results, rather than the top recommended by Tripadvisor. This is most likely due to restaurants paying fees to be placed higher in the search results and not necessary being the best match for what is being asked.

Once the end user goes to the ‘all results’ page, there must be a better way to filter / sort through the results. I recommend adding an advance filter that allows for specific filters to be applied on type of cuisine, any dietary restriction (e.g., dairy-free, gluten-free, vegan, etc.), review score and price, as a few examples. If the location filter is applied, as recommended above, it would be beneficial to know the proximity of the establishment to your current location. This must be applied to both the mobile application and using the Tripadvisor site on a web browser. This will significantly improve the search features and produce meaningful results.

The last recommendation will be focused on a “Help or FAQ” section, where an end user can look for assistance to help them navigate the page or app, as well as provide guidance to refine search results. I currently could not find any such information and it was extremely frustrating to be provided 36 pages of results without any ability to find helpful ways to tailor the listing to what I was looking for.

Word Count – 811

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Individual Assignment 2: Heuristic Evaluation

Website: https://ign.com

Scenario

Navigate to the IGN website and search for a specific game. Locate information about the game such as game statistics and the game walkthrough guide.

I started by opening the web browser on my computer and navigated to the IGN website. When the website loaded, the first thing I noticed was the home page was very busy. There were videos and links to articles about video games. There was also a top navigation menu. When I scrolled down the page, I noticed the page loaded more content. The top navigation menu contained a search function, which I used to search for a specific game: in this case Watch Dogs: Legion. The search function popped up a box in the middle of the screen and grayed out the content of the website. When I started typing the name of the game, the site presented me with options, trying to guess what game for which I was looking. I selected the correct game and was taken to the game profile page.

The game profile page contained information about the game at the top of the page including an image of the cover art for the game, release date, developer, rating, score, platforms, a highlighted button entitled ‘change status’, a wish list button, and a button with three dots. The button with the three dots contained two menu items: ‘go to guide’ and ‘share game’. Similar to the search function, this menu is also displayed in the middle of the screen and grayed out the rest of the website. Below this was a game rating (thumbs up or thumbs down), information on how long it takes to beat the game, community ratings, links to the walkthrough and tips, screenshots, reviews, summary, then news. The news section continues to load when scrolling down the page and doesn’t seem to end.

I located the game walkthrough, which I have used for other games, and I found it to be very organized. The left-hand side of the screen contains a menu with hyperlinks to specific chapters/missions, and each link contains a detailed walkthrough including videos and text. I found this part of the website very easy to navigate and use.

Analysis

Aesthetic and Minimalist Design Violations

  • Home page: The home page is very busy with videos, top stories, and news articles, and it never ended. I couldn’t reach the bottom of the home page. More content kept loading as I scrolled. I glimpsed the footer a couple of times, but the content loaded, and I couldn’t read what the footer said. I also think there are too many menu options in the top navigation menu.
  • Game Profile Page: the game profile page has a lot of wasted space, dedicating part of the first viewable area to thumbs up and thumbs down game rating options. Other space is wasted dedicating room to statistics and data on how long it takes to beat the game. Near the top of the game profile page is a button containing three dots. When clicked, the page is grayed out and two additional menu items are displayed: go to guide and share game.

Help and Documentation Violations

  • In the top navigation menu, there is an option labeled more. The more menu contains a lot of information and I feel the help or support options are missing or buried. The more menu has choices for the website theme, region, accessibility, ad choices, contact support, terms of use, standards, site map, privacy policy, and personal information opt-outs. Since this is listed under ‘more’, I feel many people will miss the information.

Design Recommendations

Aesthetics and Minimalist Design Recommendations

On the home page, I recommend using menu drop down/hover over to consolidate some of the menu options. A menu option called Media can contain news, videos, and playlist. Also, the login and register buttons can be combined to allow the person to register for an account if they do not have a login for the site. I also recommend having a set amount of content for the page instead of continuously loading content as you scroll. Website footers can be used to contain valuable information, and I cannot locate one on the home page.

On the game profile page, a lot of room is taken up unnecessarily, causing other information to be consolidated. My suggestion is to consolidate the ‘rate this game’, ‘how long to beat’ data, and ‘community ratings’ into the panel at the top. I also recommend creating a button for the guide link to be displayed along with ‘change status’ and wish list and using the universal share icon. This prevents a separate menu that grays out the rest of the page from popping up for two menu items. These minor changes will shift some more relevant content to the top of the page under the pertinent game information.

On both pages, and wherever else it is applicable, I recommend implementing a blog post type format for news articles and videos. The newest videos and articles should be viewable with the option to view older posts. This helps implement the other recommendation of including a viewable footer.

Help and Documentation Design Recommendations

On the home page, I again recommend including a viewable ‘footer’ that contains the support information, privacy policy link, terms of use, and accessibility information. I also recommend clearly labeling a support menu, possibly under a contact us page.

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Individual Assignment 2: Heuristic Evaluation

Website selection and description

For this heuristic evaluation, I chose the Brooks County Public Library website. The Brooks County Public Library website is what patrons in Brooks County, Georgia, can use to interact with and learn more about their library if they are physically unable to visit the building for whatever reason.

Brooks County Public Library homepage (with a removal of phone number by me)

Scenario and heuristic approach

I have volunteered at my own local public library for numerous programs and events, so I decided to make the scenario one where a representative user looking to fulfill required volunteer hours is checking the library’s website to see if the library offers any volunteer opportunities and, if they do, finding out how to sign up for a shift.

I have no knowledge of Brooks County or its public library website, mainly having chosen it because of its lacking homepage, so my approach is one of a new user looking for desired information, then taking my navigation of the site and of how easy it was to find what I was looking for and judging it against Nielsen’s heuristics.

Analysis

The first thing I do when looking for information specific to a location is read the About page, as general information is typically listed there. I did not have to go far here, as the homepage is title About Us, so I read through the page, which contains a lot of text and an image that does not load, but found nothing about volunteering.

Next, I decided to use the search bar located at the top right below the navigation panel. It says I can “Find Books & More,” and because it says “search” and not “search catalog,” I thought that it would search the whole site and I might get some results for volunteering. Upon pressing search, I received a page notifying me that the search option is not secure.

The page I get after pressing search (which is in compliance with the error prevention heuristic)

I pressed “Send anyway” instead of “Go back” because I wanted to see what my results were and was taken to this page:

The page I get after pressing “Send anyway”

Because I realized that I could not use the search option to look for volunteer opportunities, I went back to the main page and tried the Events tab, as that seemed like a place volunteering might be mentioned. Curiously, on this page there is a note about how the Brooks County Public Library is in the process of updating its website. I would expect this to be on the homepage, as that seems to be more logical—people are more likely to land on the homepage when accessing a website.

The Events page with a note about the site being updated

This page is also mainly text, but there is a picture at the bottom that does load. Still, there is no information about volunteer opportunities. I decided to try the Youth Services tab next, but I continued to have no luck in my search. Finally, I tried the Links & More tab, though wary of what they consider “& More” at this point, and saw nothing to aid my search. Having been through all the parts of the site that seem as though would house volunteer opportunities, I am resigned to the fact that if I really did live in this county and were looking to volunteer at the library, I would have to place a phone call (which, now that I think about it, would probably be more effective than what I just went through).

Heuristic violations

Match between system and the real world

This may be the case of a bad label, but the search bar saying I can use it to find “Books & More” seemed to be a violation of this heuristic. The “& More” implies that I would be able to use the search bar to find out information about things not related to books, especially since there was no mention of this only searching the catalog. In a way, I thought it was speaking my language, but it was actually vague and led me to errors.

Another violation of this heuristic would be the website update information being on the Events page rather than the homepage. This heuristic states that information should be placed logically, which I did not find this note to be. I immediately judged this library site based on the main page, as that was how I first accessed it. If this information about the website being under construction had been on the homepage, it would make more sense, giving users information from the start, and I probably would not have been so harsh about its design (or maybe I would have been, but at least I would have known they were doing something about it).

Consistency and standards

When I received the unsecure form notification and “Not Found” errors after using the search bar, I considered how they violated this heuristic. These error messages did not fit the tone from the library website, which is startling and leads to confusion, detracting from the experience users have on the website.

The Events tab may be a violation of this heuristic, specifically external consistency. When you visit the event pages on other library websites, you find a calendar with events listed, or, if not a calendar, a digital flyer or slideshow of new or recurring events. Brooks County Public Library has neither, just written text about their few events.

Aesthetic and minimalist design

The Brooks County Public Library website does not have many images and is mainly composed of text, making it visually unappealing and giving it a bad first impression. While this heuristic states that the visual design should not be overwhelming for users, containing the necessary information, this site is rather bare and boring to look at and use. While it is minimalistic, it is not aesthetic, so I believe it violates this heuristic.

Recognize, diagnose, and recover from errors

The “Not Found” error page also violates this heuristic. While it did tell me that an error occurred, it did not tell me what went wrong. Here I was, thinking that I was searching the website, and suddenly I am on a different page with seemingly no connection to the library. The error message was not in a plain language for the typical user to understand: I have no idea what any of the words, besides gapines.org, on the last line of the message means. Furthermore, there was no solution offered by this page to help me correct whatever had gone wrong.

Initially, I figured the search option was just for books rather than the library site because it was not completely specific about its intended use, and this error page proved that for me. Gapines.org, which is mentioned on the last line of the error message, is the OPAC system a number of Georgia libraries use so their patrons can request materials from other libraries in the state. I knew this as a user of PINES, but if one did not know about it prior to doing a search, they may be confused about why they were taken to a separate page where the Brooks County Public Library is no longer featured, in addition to being confused about the actual error.

Design recommendations

Search bar

For the search bar, I would make sure the label clearly identifies in universal terms that it only searches the catalog, so users would not be able to use it to search the library website itself for information about the library. This would prevent those users, like me, who try to use it as a shortcut to find out general information about the library. I have seen on some other library sites where there is an option to toggle between searching the catalog or searching the library website, which could also be a redesign alternative for this.

Visual design

There is a balance when it comes to the design of websites, but a lot of the pages of the Brooks County Public Library website are plain and filled with text, so one recommendation I have is adding relevant images and a color scheme. I also suggest they make headers noticeable so users can easily see what information is grouped together, making it easier to scan since most people probably would not read through all of the text they come across.

Adding digital flyers to their events page, if not a calendar, could help elevate the bare design of the site, but I understand the decision of just having text, seeing as they do not have many events. Still, this makes a case for adding flyers, just to help users immediately notice what is going on and locate events instead of reading plain text.

Error messages

To prevent users from receiving the unsecure form notification and “Not Found” error message pages from PINES, as I do not believe they come from the library website, I would suggest the library staff checks and updates their search bar function so that it works properly, if not get rid of it completely. The “Find a Book” button on the navigation panel leads to the PINES catalog with no issues, showing there is something wrong with the search bar function itself. This would save users a lot of trouble, because I believe more are likely to type in a book they are looking for if they see a search bar rather than clicking the “Find a Book” button.

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Heuristic Evaluation of the Ringling Art Museum’s Website (Individual Assignment 2)

The website that has been selected for a heuristic evaluation is the one for the Ringling Art Museum, https://www.ringling.org/. This website holds information about the art museum and its location, hours, and content. It also provides a database with its online collection and archives. Through this website, a person can plan a visit and find out how to get there, view the Ringling Art Museum’s collection(s), learn a bit about the museum, etc.

Figure 1. Screenshot of the homepage of the Ringling Art Museum’s website found at https://www.ringling.org/

Scenario

In order to conduct this heuristic evaluation, I took the role of a person wanting to visit this art museum. During this scenario, I acted as a person who wished to buy tickets and plan their visit to this museum. The heuristic list that was used to evaluate the usability of this website was taken from Jakob Nielsen’s ten heuristics (https://www.nngroup.com/articles/ten-usability-heuristics/) (2020). I approached this website with an open mind and tried to use it in the same way a potential visitor might in hopes that this might have made it easier to see what kinds of usability flaws would come up for someone who is using this site for its intended purpose. I feared that, in only looking for flaws, I might have seen heuristic violations where there were none.

Analysis

Beginning on the homepage (https://www.ringling.org/), the first flaw I recognized was how much was included on that page. There was a lot of movement, and I was overwhelmed at first with how colorful and busy it was. Without knowledge about the Ringling Art Museum prior to this evaluation, the fact that there were so many links elsewhere without explanation caused me confusion at first. This flaw violates Nielsen’s eighth heuristic, aesthetic and minimalist design, as the UI was overly busy and there was too much information before I had even started (2020).

Figure 2. Screenshot of the homepage of the Ringling Art Museum’s website found at https://www.ringling.org/
Note. Page is zoomed out to 25%

I was able to find the next page I needed in this scenario fairly easily. Because I was acting as someone intending to visit, the next page I visited was one that contained the hours and admission information, titled “Hours and Information” (https://www.ringling.org/hours-and-admission).

Figure 3. Screenshot of the “Hours and Admission” page of the Ringling Art Museum’s website found at https://www.ringling.org/hours-and-admission
Note. Page is zoomed out to 33%

The switch between such a busy homepage and a relatively still, monochromatic information page violated Nielsen’s fourth heuristic, consistency and standards (2020). Because the homepage had so much on it, the fact that this page had relatively few graphics felt jarring at first. Another heuristic this page violated is Nielsen’s sixth heuristic, recognition rather than recall, as all of the options given for ticket purchases were placed one after another in a long page where the user had to scroll down to find which option they wanted (2020). By the time I got to the bottom of the page, I had already lost track of what was on the top.

The next page I visited was the one titled “Plan Your Visit” (https://www.ringling.org/plan-your-visit). This page violated Nielsen’s second heuristic, match between system and the real world, as I had expected this page to have information about the contents/exhibitions within the museum instead of its actual contents which were regarding food and drink as well as safety protocols and guidelines (2020). The actual information I wanted was actually in a whole different tab titled “What’s On.”  

Figure 4. Screenshot of the “Plan Your Visit” page of the Ringling Art Museum’s website found at https://www.ringling.org/plan-your-visit
Note. Page is zoomed out to 50%
Figure 5. Screenshot of the “What’s On” page of the Ringling Art Museum’s website found at https://www.ringling.org/events/type/all
Note. Page is zoomed out to 50%

Discussion

Overall, this website was designed in a fairly usable way. The heuristic violations were few and far between, and I had no issue in completing the tasks I gave myself. However, because each page on the website was so spread out, I did have consistent issues in remembering everything that was on each individual page. A recommended fix for this would be something like finding a way to fit information next to each other instead of in one long column that a user needs to scroll down. This would help fix the website’s violation of Nielsen’s sixth heuristic of recognition and recall as it would be made easier to remember the choices presented on a page (2020). Another recommended fix would be to the homepage: reduce the amount of what is on this page to reduce the overwhelming nature of its current state. This would help this page not violate Nielsen’s eighth heuristic, aesthetic and minimalist design, as a reduction in the design would help a user not get overwhelmed immediately when they navigate to the homepage (2020). For example, reducing the number of graphics and movement and replacing them with a little negative space and/or text to match the other text-heavy and graphic-minimal pages on the website. This would also fix the website’s violation of Nielsen’s fourth heuristic, consistency and standards, as it would allow the homepage to better blend into the rest of the website (2020). After this evaluation, I can see that there are more positives regarding this website’s design than flaws. While there are violations in usability, it is an overall usable website that allows its users to efficiently go where they want and find the information they need.

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INDIVIDUAL ASSIGNMENT 2: HEURISTIC EVALUATION

The Website: Metacritic.com

The website I chose for this heuristic evaluation usability assignment is Metacritic.com. Metacritic is a website that aggregates reviews from movies, tv shows, video games, music, etc. Reviews can be searched by category as seen at the top bar on the homepage. I chose this because my group is focusing on gaming websites and their usability.

Method

My evaluation method was to go on about my specified task while keeping a tab open with the heuristic methods and nothing if one popped up while attempting to complete my task successfully. This ensured the heuristic methods stayed fresh in my mind so that I wouldn’t miss any violations of them.

My Task

The task I am attempting to complete is searching for the most recent addition to the Borderlands video game franchise: Tiny Tina’s Wonderlands and attempting to leave a review of the game. I have never used Metacritic in this fashion so I am exploring this from a novice user’s perspective. This is valuable as I will not be thinking of this like a designer but as someone new to the site.

Usability

The first thing I did was make a search for the game I was looking for. Immediately I want into a violation of Match Between System And The Real World, and Error Prevention. Typing out the game’s entire name did not give me the result I wanted. Instead it gave me a long list of results, several of which were all identical. I had to scroll down in order to find the specific information I wanted. The way I expected this to work is by showing me a much smaller list including the game, and any related content. The site is listing these in this manner to differentiate between the different consoles the game is played on but the fact that they are in identical sets of three with the only difference being small text denoting which console they are on, it is very easy to make a mistake and click on the wrong version for yourself. Especially on smaller screens or with users who may have vision problems such as myself. This does not prevent errors, but in fact makes them far more likely to occur.

The next thing I did was to click on the version for PC as that is what I play the game on. This brought me to the game’s page where I found another heuristic violation: Aesthetic & Minimalist Design. There is a lot of information on this page and some of it is redundant. Critic and User Reviews are each listed twice on this page, both within the users line of sight. These headings are also hyperlinked which means they do the exact same thing and there is no need to have both right in front of the user. This creates an excess of information and can be overwhelming to new users.

Solutions

For the Match Between System And The Real World issue, I would first incorporate the game’s DLC page into the game page itself. This would reduce the number of immediate results and allow you to narrow your choice down much more efficiently. The next thing I would do is have just one entry for the game instead of separating by console. This ensures that users that are just there to get general information about the game do not have to worry about selecting the right one. This would help to alleviate the Error Prevention violation as well because there would be fewer options with more clarity.
On the following page, I would remove the top User/Critic Review tabs and replace those with a DLC tab which players can use to get information on the game’s DLC if applicable. This solves the problem of having redundant information and instead presents the user with more usable and relevant information.

Conclusion

These were the two heuristic violations I found within the scope of my attempted scenario (Attempting to leave a review). I had no issue after the appearance of the final error explained above. I was able to sign in and post a review with no problem whatsoever.

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‘To learn & step out of my comfort zone’: Zomato’s Deepinder Goyal on joining Shark Tank India 3

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What do you need to know about betting?

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Individual Assignment 2

Introduction to Game Informer

Introduction to Game Informer

The website I’ve decided to evaluate is Game Informer and my goal is to explain my experience browsing the site and how well if functions when trying to complete different task. Game Informer, like its’ name implies, is a gaming website designed to give gamers a place to get information on all things’ games and gaming related. Whether it’s an insider review on the biggest game soon to be released, a podcast on the current state of the gaming industry, or even a demo of the newest God of War installment, this website is made with a specific user group in mind and tries to cater to their needs.

Task Scenarios

My analysis consisted of about 3 different scenarios to see how user friendly this website is and if finding specific topics or reviews prompted any issues. The first scenario had to do with finding news on the highly anticipated Call of Duty (COD). My task was to see if I could either find out any Beta information or any PlayStation exclusive insights. The next scenario involved locating what games were due to be released this year, their platform and launch day. The goal here is to see if a user wants to know when a new game will be released, can they find that game and its information. Lastly, as a final task I wanted to see if a specific game had any new gameplay, demos, or features similar to the new Madden Sense feature that was recently announced.

Website Analysis

At first glance the website has a straightforward layout with a simple design that most users could get behind. Scrolling through the website, there are several news panels that randomly show you upcoming titles and events involving gaming. But taking a closer look, I noticed specific titles didn’t have which platforms the news was referring to. This can cause confusion as unsuspecting users might look at a post and expect it to apply to all systems. This violates rules 1 and 10 of Nielsen’s 10 heuristics which are “Visibility of system status” and “Help and documentation”. Because these articles don’t contain any information on the specific platform, this violates rule 10 due to the need for more context and explanation of the relevant game. This also walks on the toes of rule 1 because while these news clippings are informative, they are only giving the end users a partial picture of what’s supported. Going further into the site I tried looking for COD news under the “News” section but surprisingly it was nowhere to be seen. It wasn’t until I clicked on “Previews” that I finally found what I was looking for which also brought up another problem. Unless you look at the URL, assuming the end user knows how to read it, there’s no way to track what page you’re actually on. This violates rule 6, “Recognition rather than recall”, due to the user required to remember where they are on the site and increasing their memory load. My next task came in the form of locating what games were to be released this year and the game details such as the launch date and supported platforms. Fortunately for me, Game Informer has a really solid navigation system, so I was able to use the Menu bar to locate the 2022 release list for this task. Now taking into account that this is a list for all of the 1st and 3rd party games, this list is really massive and luckily for the end user, they’ve ordered it by month. Unfortunately, since the list is really large it is really a hassle when you want to find a specific game. There is no navigation to find specific titles and the end user could potentially get put off from scrolling continuously without finding anything that interests him/her.

This is a direct violation of rule 7 “Flexibility and efficiency of use” because if I wasn’t already familiar with a title’s specific release date or the Ctrl + F command, I’d have no idea how to look up specific games. My last task involved searching for the actual meat and potatoes of a specific title. Due to my previous experience on the Release List, I’ve decided to use the search feature and look up my game. This task actually required more digging than expected for what I thought was a easy assignment. By typing in a title’s name, the site only brings up news articles of that game and makes the user click through random articles before you run into the main game page.

 From here, everything else is a smooth experience and it’s simple to find the core components of the given game. This violates rule 10 and rule 8 “Aesthetic and minimalist design” because when an end users tries to look for a game, irrelevant information shouldn’t be returned which causes them to go down the rabbit hole.

Final Recommendations

My first recommendation with this site would be a way to separate specific news or games by platform. In the gaming world there are multiple platforms in which users can play videogames and for some games, they’re often console specific. This would bring more relevance to the website for users looking for specific titles and news. This would also lower the chances of misinformation spreading and give the site a more reliable reputation. Whether they go to the Release List, reviews, or previews this little aspect can cause a major impact. My next recommendation would be fine tuning the search function to bring out more relevant results. If a user searches for the God of War title, there should be a result that brings them to that titles page and not just irrelevant news articles. Also, including a search option on specific pages would be really convenient when navigating core pages. I mentioned earlier that if I went to the Release page and wanted to know the release of Call of Duty, I had to already know the month and also, enter Ctrl + f to find that title.  Giving the user an option to look up a title on that page and automatically returning that game would really save the end user time when browsing the page and lessens the chances of them using another gaming site or search engine. Finally, a title section for each page would help the user know where they are at all times. It doesn’t even have to be a huge header; it could be one of the navigation bars highlighted a darker shade to give the end user an idea of where they left off.

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Código Promocional 1xBet 2023 Cómo Canjear y Beneficios del Códig

Código Promocional 1xBet 2023 Cómo Canjear y Beneficios del Código

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Причём таких случаев за последние годы было очень много, вдобавок они зачастую оказываются в заголовках статей. С тех пор криптобиржи сделали выводы из ситуации и в том числе начали страховать собственные сбережения. К примеру, в сентябре 2020 года хакеры обошли систему безопасности популярной платформы KuCoin и «заработали» эквивалент 150 миллионов долларов.

Разработка программного обеспечения и веб

ApolloX предлагает купить ETH, USDT или BUSD удобным способом — с карты Visa/Mastercard. Сделать это можно за доллары или одну из многих других валют, которые поддерживает площадка (рублей, увы, среди них нет). Так как как создать свою биржу криптовалют карты Visa и Mastercard, выпущенные в России, не работают за границей, то и купить с их помощью крипту не получится. Разработчики придумали, как можно продавать и покупать биткоины — точнее, их аналоги — в ETH-сетях.

Разработка как простых, так и более сложных криптокошельков начинается с анализа имеющихся данных с поправкой на запросы пользователя. Смартфоны, планшеты, носимые устройства – следите за своими пользователями, где бы они ни находились, с помощью тщательно разработанных мобильных приложений. Привлекайте клиентов через Android, iOS или кроссплатформенные решения. Наши разработчики и операционные группы работают вместе, чтобы предоставить вам высокодоступных и надежную инфраструктуру и тем самым ускорить доставку вашего продукта.

разработка криптовалютной биржи

Предоставляемый ими софт для обмена криптовалютой white label интегрирован с KYC и процессорами оплаты, что будет способствовать быстрой и эффективной проверке пользователей. Техническая поддержка – мгновенное решение проблем пользователей. Авторитетная торговая площадка должна позаботиться о мультиязычной, круглосуточной поддержке, предоставляющей пользователям квалифицированную помощь.

разработка криптовалютной биржи

И теперь даже эти бренды осознают, что нарушение безопасности – один из самых критических моментов в биржевом бизнесе. Торговая платформа является важнейшим элементом криптобиржи, и от удобства ее использования зависит уровень дальнейшего развития. Для привлечения пользователей, она должна быть быстрой и обязательно включать в себя такие важные функции, как расчет баланса кошелька, транзакции с криптоактивами, управление транзакциями и доступ к стакану заявок. При разработке собственной криптобиржи необходимо реализовать следующие ее составные части. Усовершенствуйте или создайте с нуля брокерский бизнес с помощью высокотехнологичной и гибкой торговой платформы, безопасной CRM и широкого спектра кастомных решений. Стоимость создания криптобиржи зависит от типа платформы и ее функций.

Binance предлагает 8 сервисов для обычной торговли, 7 — для торговли деривативами, 10 — для заработка и инвестирования. Добавляем платежные системы, встраиваем процессы KYC/KYT/KYB проверки, подключаем поставщиков ликвидности. Настраиваем ПО в соответствии с вашими предпочтениями и задачами бизнеса.

Подводя итоги рассуждений о процессе создания криптовалютной биржи нельзя вспомнить о затратах. Ведь инвестировать нужно не только в сам процесс создания ресурса, но и в его поддержку и развитие. Проще говоря, вы находите компанию, которая занимается проектированием, разработкой и тестированием криптовалютных бирж и делаете у нее заказ. Площадка имеет большой выбор криптовалютных пар, поддерживает маржинальную и спотовую торговлю. Предлагает несколько вариантов ввода и вывода средств, программы стейкинга, NFT, собственный майнинг-пул, лаунчпады для новых монет, фьючерсные сделки с кредитным плечом.